Privacy Policy
Last updated: September 2026
Velmora AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information we collect
We collect the following information when you submit a demo request or engage our services:
- Your name and business name
- Your business email address
- Your business website and industry (optional)
- Details about the AI tools you are interested in
- Any additional information you choose to provide
- Project and payment records once you move forward
How we use your information
We use your information to:
- Review your business and build a tailored private demonstration
- Communicate with you about your project by email
- Process payments and verify completed purchases
- Deliver and provide access to your completed AI Toolbox
- Maintain project records and provide support
We do not sell your information to third parties.
Payment data
Payments are processed entirely by our third-party payment provider. We never collect, store, or handle your card or payment details directly. Payment confirmation is verified server-side against the provider's official API before any deliverable is unlocked. We store only the transaction reference required to confirm your purchase.
Data storage and security
Your information is stored securely within our platform infrastructure. Access to client and project data is restricted to authorised administrators. We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
How long we keep your data
We retain demo request information for as long as necessary to provide our services and respond to enquiries. Project and payment records are retained for the duration of your engagement and for a reasonable period thereafter for record-keeping purposes.
Your rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for processing where applicable
To exercise any of these rights, contact Velmora by email.
Cookies and analytics
Our website may use essential cookies and analytics to understand how visitors use the site and to improve the experience. We do not use your data for cross-site advertising.
Third-party services
Our services may integrate with third-party platforms (such as payment and email providers). These providers operate under their own privacy policies, and we encourage you to review them. We share only the information necessary to provide the service in question.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For any privacy questions or requests, contact Velmora by email. The fastest way to reach us is through the Request a Demo form, which sends your message directly to our team.